Anita starts off by asking Sarah about what kinds of transformation are possible through deep stakeholder engagement by companies. Sarah responds by talking about win-win opportunities (she recommends that you should take them when you can find them!). However, what almost immediately comes up in most situations is that you hit tradeoffs: between stakeholders; over time; between different types of goals. Stakeholder transformation is about breaking through these tradeoffs. She gives the example of a mining company entering into a...